Fiji Hotel Review

It was very disappointing that it was SO difficult to have 5 people in a bure. I have three young children. I was told to get two which is ridiculous - I can;t leave the children alone and I don;t want to be away from my husband. Three beds in our lounge worked very well and I can't see what all the fuss was about. There are lots of people with 3 children. We plan to come back as Castaway was fantastic but we will have to spend our money elsewhere if we can't be accommodated. Many people on the island when we were there said the same thing.- 14/12/2008, Mr. LEAH CAUSER

It was a special occasion, and we requested extras. It all came together beautifully. Thank you Fiji Hotels.- 19/09/2008, Mr. Leif Edlund

Resort was beautiful staff very friendly and willing to please. The kids had a great time. Some room charge issues but generally very good. Will return- 22/02/2009, Ms. Pippa Marsden

fantatstic- 05/11/2008, Mr. Mike Dougherty

It was PERFECT...everyone should go here at least once! We'll be going again and again!- 12/12/2009, Mrs. Lisa Jukes

5% extra charge if you pay with credit card on Matamanoa Island - these so called banking fees were not mentioned anywhere- 19/09/2008, Mr. Nicolas Reiss

When we left the Suva motor in one from the staff called for a taxi to bring us to the airport and he charged us for 40 dollars, and we paied 28 on arrival. Then we noticed that it was not even a taxi, I got my money back but I had to argue with the driver this was a disapointing experience. Everything else was good, vinaka vaku levu.- 21/12/2009, Mr. Haakon Sandberg

Very Friendly- 13/12/2009, Mr. Warren Eade

All the Fijian ladies that commented on my pregnant bump said I was having a boy so I'll let the Shangri-La know the outcome when the baby is born in August!!! Unbelievable friendliness and security. Many thanks for making my 40th birthday a memorable experience!- 03/06/2008, Mrs. Margot Shepherd

I submitted already before...- 01/12/2007, Mr. Gert Eussen

Plantation Island is in a word - tired. The resort is tired and urgetly needs a renovation, the staff are tired and F & B ordinary. The location is 5 star but resort 2 star. A very underwhelming experience- 10/02/2010, Mr. Rodney Feher

No comment submitted- 27/05/2007, Mr. Angela Little

no major complaints, hotel is overall a charming place, we did how the misfortune of booking stay during pool and room constructions, which should have been advertised prior to booking, may revisit next year..- 27/03/2007, Mr. gary vinson

Organised activities throughout the day at the resort is a major plus. Would have liked free shuttle to the Arts Village up the road. Prefer reception staff to give unbiased travel information rather than the travel desk. Found it was easy enough to catch a van/bus from the highway.- 05/02/2007, Mrs. Adelyn Van Der Klauw

Great resort, great rooms. The pools are fantastic and the outlook is spectacular. The only criticism was that whilst our children were in the kids club they were taken out of the resort and taken on the bula bus for a trip around denarau. That is not acceptable at all.- 14/12/2008, Mr. LEAH CAUSER

The Hilton has a lovely outlook, and should be a great place to stay. However, the service is terrible and the staff mostly rude and unhelpful. The supposed 'freedom fridge' in the room was rarely ever replaced, despite requests, and things like blinds falling down on you were common. There was a general atmosphere that made you feel unwelcome. Staff adding extra meals and their own tips to your bill was also common. Be warned if you choose to stay there, as it will spoil your holiday- 29/10/2008, Ms. Lisa Gigney