Fiji Hotel Link cannot guarantee diving unless booked and confirmed at time of reservation due to limited boat space. Boat must have minimum of 4 pax to go. In the event the boat cannot go due to limited capacity, refunds are given.
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.